Our products are covered under the Australian Consumer Law. We do not provide refunds or exchanges should you change your mind after ordering or receipt of the goods.

If the goods are faulty please contact Baby Bunting Customer Service Team and you can choose either a refund or exchange.

Refund or exchange can occur within 14 days from the date of purchase. Please note that return shipping fees are the customer's responsibility.

Please inform Baby Bunting Customer Service Team before returning any products to us.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact Baby Bunting Customer Service Team. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

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