<p>2 years softgoods, 5 years hardware</p></br>The items you purchase from Baby Bunting come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In the case of a major failure, you are entitled to a refund, and compensation may also be payable for any other reasonably foreseeable loss or damage. Action to remedy the problem may include instructions on proper use. We may need to inspect the goods (or send to the supplier for inspection) or request pictures or videos of the defect to make an assessment.